“Contrary to what you may read, peppering your form with nice buttons, color and typography and plenty of jQuery plugins will not make it usable. Indeed, in doing so, you would be addressing (in an unstructured way) only one third of what constitutes form usability.
In this article, we’ll provide practical guidelines that you can easily follow. These guidelines have been crafted from usability testing, field testing, website tracking, eye tracking, Web analytics and actual complaints made to customer support personnel by disgruntled users.”
“Imagine a user who is really excited about your product or service. They’re ready to sign up, so they go to your form page and start filling out their information. The way you align your labels with your form fields can affect how easy it is for users to fill out the form. Do you want to give users a quick, easy and painless experience or do you want to give them a hassle? If you want to make their experience quick, easy and painless, consider using top aligned labels for your form fields.”